Terms and conditions

Terms and Conditions

Effective date: September 28, 2026

These Terms and Conditions describe the use of the A1 Bee Specialists website and the general conditions for requesting our services. A service purchase is subject to the estimate or service agreement you accept. These terms should be made available before that acceptance; merely visiting the website does not authorize paid work.

1. About our services

A1 Bee Specialists provides stinging-insect inspection, treatment, removal, and prevention services. The appropriate treatment, service area, and scope of work depend on the species, property conditions, accessibility, safety considerations, and the service selected.

2. Website information and service requests

Website information is general guidance and does not replace a property assessment or professional instructions. Submitting a form or requesting an appointment does not confirm an appointment or authorize a charge. We will confirm availability, scope, and pricing with you.

You must provide accurate contact and property information and have authority to approve work at the property. Please notify us promptly if information relevant to the appointment changes.

3. Estimates, pricing, and payment

Prices described as “starting from” are starting prices. The final estimate will identify the work included and any applicable inspection fees, nest-removal fees, add-on services, or taxes. Any conditions for a free inspection or an inspection-fee credit must be disclosed before you book the inspection. We will obtain your approval before undertaking additional chargeable work.

Payment timing, accepted payment methods, and any deposit requirements will be stated in your accepted estimate or service agreement. These website terms do not introduce a cancellation fee, late fee, or nonrefundable deposit.

4. Appointments, cancellations, and access

Please contact us as soon as possible if you need to cancel or reschedule. Any applicable cancellation policy must be provided and agreed to before booking. Weather, unsafe conditions, traffic, or other operational issues may require a schedule change; we will communicate changes as soon as reasonably possible.

Please provide safe access to the agreed work areas, secure pets, and keep children and other people away from the treatment area as instructed. Tell us about relevant access restrictions, property hazards, and precautions needed for safe service. We may postpone work where it cannot be completed safely or lawfully.

5. Treatment and property conditions

Follow the technician’s preparation, treatment, and re-entry instructions. Do not disturb nests or enter restricted areas. Treatment methods and any product use must comply with applicable requirements and product labeling.

Where nest access requires opening a wall, roof, or other structure, the access work and responsibility for repairs must be agreed before that work begins. Structural repairs, honeycomb removal, sealing, or restoration are included only when expressly listed in the accepted scope of work. This does not excuse damage caused by our failure to exercise legally required care.

6. Warranties, follow-ups, and refunds

Your service confirmation should state the covered pest, property or treated area, warranty period, and follow-up arrangements. Contact us promptly if covered insect activity continues or returns so that we can assess it and arrange any follow-up service covered by your warranty at no additional charge.

For the Bee, Wasp, and Hornet Nest Removal Service advertised on our homepage, our stated satisfaction guarantee provides a full refund if you remain dissatisfied after two follow-up services. Contact us using the details below to request assistance or a refund under that guarantee.

These terms do not withdraw or reduce an advertised guarantee applicable to your purchase, an agreed warranty, or rights provided by law. Different services may carry different coverage; the applicable coverage must be explained before you accept the service.

7. Service communications

We may use your supplied contact details to respond to your inquiry and coordinate your service, including estimates, confirmations, arrival updates, and follow-ups, subject to applicable consent requirements. Marketing consent, where required, is obtained separately. See our Privacy Policy for information about personal information and communication choices.

8. Acceptable website use

Do not use the website to submit fraudulent requests, distribute malicious code, interfere with its operation, attempt unauthorized access, or infringe another person’s rights. Website text, branding, images, and other materials belong to A1 Bee Specialists or their respective owners. You may view them for personal use and to arrange services; other reuse requires permission unless permitted by law.

9. External links and website availability

Third-party websites and services operate under their own terms. We do not guarantee their availability or content. We aim to keep our website accurate and available but cannot promise uninterrupted access or that all information will always be current. Please contact us about apparent errors before relying on a price or service description.

10. Responsibility and legal rights

Nothing in these terms excludes liability or limits a remedy where doing so would be prohibited by law. In particular, these terms do not waive applicable consumer protections or responsibility for fraud, willful misconduct, or other liability that cannot lawfully be excluded. Any dispute concerning service quality, damage, billing, or a warranty should be reported promptly so that we can investigate.

11. Governing law and disputes

To the extent permitted by applicable law, these terms are governed by the laws of Michigan and applicable United States federal law. Mandatory consumer protections remain unaffected. Please contact us first with any concern so that we can attempt to resolve it. This clause does not require arbitration or waive your right to use an available court or regulatory complaint process.

12. Changes to these terms

Updates will be posted with a revised effective date. Changes apply prospectively and do not alter an existing accepted service agreement unless lawfully agreed. If one provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

13. Contact us

A1 Bee Specialists
7 West Square Lake Rd, Bloomfield Hills Township, MI 48302
Phone: (248) 467-4849
Email: a1beespecialists@gmail.com
Website: a1beespecialists.com