1. Information we collect

When you contact us or request an estimate, we collect the information you provide, such as your name, telephone number, email address, service address, city, ZIP code, and description of your insect problem. We may also receive correspondence, appointment details, and photographs or other information you choose to send. Please avoid sending sensitive information that is unnecessary for your request.

Our website and hosting systems may collect technical information such as IP address, browser and device information, pages requested, timestamps, and error or security logs.

2. How we use information

We use information to respond to inquiries, assess service needs, prepare estimates, arrange and provide services, send appointment and arrival updates, manage follow-up visits and warranty requests, maintain business records, protect our systems, and meet applicable legal obligations.

Submitting a service inquiry does not by itself enroll you in promotional text messages. Any promotional communications must follow the consent and opt-out requirements that apply to them.

3. Cookies and website technologies

Cookies are small files stored on your device. Website technologies may support functionality, security, preferences, usage measurement, or embedded content. You can manage cookies through your browser settings; blocking some cookies may affect website features.

4. When information is shared

Information may be made available to personnel and service providers who need it to operate the website, manage communications and appointments, or deliver services. Information may also be disclosed when legally required, to respond to lawful requests, to protect legal rights and safety, or in connection with a business transfer subject to applicable law.

5. Calls, emails, and text messages

If you request a text estimate or arrange service, we may contact you about that request using the details you provide, subject to applicable consent requirements. You can ask us to change your preferred contact method by calling or emailing us. Your carrier may charge for messages or data.

6. Retention and security

We retain personal information for as long as reasonably needed for the purposes described here, including service records, warranties, accounting, legal obligations, and dispute resolution. Retention varies with the type of information and the applicable requirements.

We use reasonable safeguards intended to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

7. Your choices and requests

You may contact us to request access to, correction of, or deletion of your personal information, or to ask about our handling of it. Depending on where you live and the laws that apply to our business, additional rights may be available. We will handle requests as required by applicable law and may need to verify your identity. Some records may need to be retained for legal or legitimate business reasons.

If you receive promotional email from us, use its unsubscribe link or contact us. We may still send necessary communications about a service you have requested.

8. Children’s information

Our website and services are intended for adults arranging property services, not for children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has supplied personal information so that we can investigate and take appropriate action.

9. Third-party websites

Links to other websites may be provided for convenience. Those websites have their own privacy practices, which you should review before providing information.

10. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will show a revised effective date. We will provide additional notice or seek consent when required by law.

11. Contact us

A1 Bee Specialists
7 West Square Lake Rd, Bloomfield Hills Township, MI 48302
Phone: (248) 467-4849
Email: a1beespecialists@gmail.com
Website: a1beespecialists.com